ZennoraFewer routine front-desk questions
Common questions about services, referrals, billing and booking can be answered before they become calls or emails.
Designed for Canadian physiotherapy & rehab clinics
Turn more patient questions into the right appointment.
Instead of searching through service pages, insurance information and booking links, patients can ask Zennora. It provides clinic-approved answers and guides them toward the appropriate appointment or contact option.
✓ New-patient support✓ Benefits & claim FAQs✓ Clinical boundaries
Try a physiotherapy patient scenario
Zennora Physio AI Receptionist
● Online now
Choose a common patient question:
I'm a new patient. How do I get started?
I can explain the clinic's approved new-patient process and guide you to the right booking or contact option.
✓ Available 24/7✓ Clinic-approved answers✓ Staff handoff
Illustrative interactive example using preset physiotherapy scenarios. A clinic-specific version is configured using the client's approved information, services, booking links and workflows.
A practical Canadian AI implementation partner.
Zennora builds and supports website AI receptionists for appointment-based businesses. Each assistant is configured around the clinic's approved services, booking links, policies, workflows and staff handoff rules.
Clinic benefits
Help patients sooner while protecting front-desk focus.
Zennora is designed to handle repeat website questions and help visitors reach the right next step.
Useful support after clinic hours
Patients can still access clinic-approved information and understand how to book or contact the clinic.
Guide visitors toward the right appointment
Patients can be directed toward the clinic's booking page, phone number or staff follow-up process.
Clear clinical boundaries
Questions that require assessment or professional judgment are escalated instead of receiving guessed advice.
Physio-focused workflows
What Zennora can do on a physiotherapy clinic website.
Zennora is configured around the clinic's actual services, programs, policies, hours and patient journey.
Welcome new patients
Explain the clinic's intake process, what to bring and where to request or book an appointment.
Answer benefit and billing FAQs
Share approved information about direct billing, referrals and supported programs without promising individual coverage.
Explain clinic services
Help visitors understand the services listed by the clinic and guide them toward the appropriate contact or booking pathway.
Support ICBC / WorkSafe inquiries
Where applicable, share the clinic's approved program information and intake instructions.
Support online booking
Guide patients to the clinic's existing booking page, phone number or approved appointment process.
Escalate clinical questions
Direct assessment, diagnosis, urgent or complex questions to the appropriate professional instead of guessing.
Built around your clinic
Not a generic chatbot with physiotherapy words added.
Your AI receptionist can be tailored to your services, practitioners, hours, referral information, insurer guidance, booking links and preferred tone.
- Configured around clinic-approved information and escalation rules
- Short, patient-friendly answers
- Inquiry capture on Growth plans
- No diagnosis or individualized treatment recommendations
- Staff follow-up when appropriate
Example patient journey
From question to next step
1Patient asks about a service, referral, billing or appointment
2Zennora answers from approved clinic information
3The patient books, calls or requests staff follow-up
Simple Canadian pricing
Start with the workflow your clinic needs.
All prices are in Canadian dollars. Final scope is confirmed before launch.
Starter
Patient questions and booking guidance
CA$199/month
CA$2,189/year — one month free
- AI receptionist on one clinic website
- Standard monthly AI usage allowance
- Clinic-approved website and FAQ knowledge
- Service, billing and new-patient questions
- Booking-page guidance
- Knowledge updates
- Email support
Most popular
Growth
Patient inquiry capture and reporting
CA$399/month
Annual billing available on request
- Everything in Starter
- Higher monthly AI usage allowance
- Patient inquiry capture
- Google Sheets integration
- Email notifications
- Custom physio workflows
- Monthly AI performance report
- Priority support
Pro
Advanced or multi-location clinics
Custom
Custom billing arrangement
- Multiple locations or brands
- High-volume AI usage
- Advanced integrations
- Customized workflows
- Advanced reporting
- Custom support arrangement
One-time setup and onboardingCA$249
Includes clinic knowledge-base setup, configuration, testing, booking-link setup, installation guidance and launch support.
Each plan includes a monthly AI usage allowance. If usage consistently exceeds the included allowance, Zennora will discuss an upgrade before applying any additional charges. Allowances and features are subject to the agreed setup, fair use and third-party platform limits.
Founding-clinic launch offer
Review a personalized clinic demo before going live.
Available to the first 5 founding physiotherapy or rehabilitation clinics. We prepare an unlisted demonstration using public clinic information and approved patient scenarios.
✓ 3-day personalized demo✓ CA$249 setup and onboarding — waived✓ Pricing locked for 12 months✓ Priority onboarding✓ No live website changes during the demo
Request Your Free 3-Day Demo →
Physio safety boundaries
Clinic information—not diagnosis or treatment advice.
The AI receptionist should use clinic-approved content, avoid diagnosing injuries or recommending individualized treatment, and direct urgent or clinical questions to the appropriate professional or emergency pathway.
- No diagnosis or individualized treatment advice
- No promises about insurance or claim coverage
- Clear urgent-inquiry routing
- Minimal information collection
Designed for practical adoption
Easy implementation without rebuilding your clinic website.
A personalized preview can be reviewed privately before any script is added to the live website.
Built in CanadaSetup in daysPatient-friendly toneClinic-controlled responses
Do not enter personal health, insurance, claim or confidential patient information into a demonstration. Privacy and compliance requirements vary by clinic and should be professionally reviewed.
Physiotherapy FAQ examples
Common questions Zennora can help answer.
Do I need a doctor's referral?
The AI receptionist can share the clinic's approved referral information while reminding visitors that insurer or program requirements may differ.
Do you direct bill extended health benefits?
It can explain the clinic's general direct-billing process and direct coverage-specific questions to staff.
Do you treat ICBC or WorkSafe patients?
Where the clinic offers those programs, it can share approved intake information and guide the patient to the appropriate next step.
Which service should I book?
It can explain the services the clinic offers, but it should not diagnose the patient's condition or choose an individualized treatment plan.
What should I bring to my first visit?
It can share the clinic's approved checklist, including forms or referral and claim information when applicable.
Can I book online?
It can guide patients to the clinic's existing booking page or preferred contact method.
Personalized free 3-day demo
See Zennora on your clinic website.
No meeting required. Send us your clinic website and we'll prepare a personalized Zennora demo using public information from your site.
Request My Free Demo✉
Prefer email?
hello@zennora.ca